The WD My Passport hard drive may not be detected due to various factors, including the USB connection issues, driver conflicts, or inadequate power supply etc. We are here to help you to cover situations in which it is advisable to seek assistance from a professional data recovery service.
Following are list frequent issues which we can face with the hard drivers:
- Connection issues
- Power Supply
- System Settings
- Software problems
- Damages
Connection Issues Problem and Solution
- Check cable and ports connection and try to connect hard disk to a different USB Port.
- Try using an alternative USB cable to eliminate the possibility of a defective connection. For optimal performance, WD My Passport and My Passport Ultra necessitate a USB 3.0 cable.
- If the drive remains unresponsive, try connecting it to a different computer to check if it is recognized.
Problem with Power Supply:
Try with a Powered USB Hub or a Different Port: Connect the drive to a USB 3.0 or higher port, ideally situated at the rear of a desktop computer, as these ports offer more reliable power supply.
System Settings Issues:
If issues not fixed with above mentioned solution, then you can try with fixing of system settings.
It is necessary to verify whether the drive is concealed; if it is, its icon will not be visible in the Device Manager.
Change or modify driver letter, Windows designates a drive letter for each connected volume. If two volumes share the same letter, altering the drive letter of the external hard drive can resolve the issue of the hard disk not being detected.
Software Problems:
- Uninstall Driver – To fix software related issues you can uninstall the driver, It is possible that the WD My Passport driver is either outdated or experiencing some issues.
- To fix “My Passport Hard Drive Not Detected Run Hardware” run Troubleshooter for windows.
- Run CHKDSK to Repair File System Errors.
Physical Damages:
Try following methods of you see any physical damages related issues:
- Format the external hard disk
- Contact to Best Data Recovery Services Provider in Mumbai – HRC is the one of the best hard drive data recovery service provider in Mumbai, with over ten years of expertise in data recovery from hard drives, We are equipped to assist you in retrieving your lost data. Contact us at +91 9321287758 for professional advice. Reach out now to take advantage of our complimentary consultation!